Service & Terms

Welcome

Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms (the “Agreement”).

Guarantee & Return Policy

We want you to be 100% satisfied with your purchase and shopping experience. For that reason, we guarantee everything we make. In the event that you are not satisfied with one of our products or our service, please reach out to us at info@moragz.com or call (972) 571-0559.

• Returns are accepted 14 days after an order has been marked as delivered (holiday exceptions may apply). 

• Domestic customers are financially responsible for shipping items back to MO RAGZ.

• If an exchange is desired, once the item is received, MO RAGZ will ship back the exchange free of charge.

• We are not responsible for lost or stolen packages. Reach out and we’ll see how we can help.

• International customers are financially responsible for shipping the item back to MO RAGZ for the exchange, as well as for shipping the exchanged item back to their respective country.

• Items marked on sale are final.

We reserve the right to refuse returns if the items have signs of misuse, damage, or an individual is abusing this policy. All refunds are contingent upon inspection of the product(s) once we receive it. Items must be in perfect condition to be accepted for exchange or store credit . Returns will not be accepted if any items have makeup stains, deodorant stains, smell of perfume/cologne, pet hair/dander, stains/marks, etc. All stickers, tags, and product packaging must be included with the item.

Shipping

We take 1-3 business days to process your orders. Once processed, you’ll receive shipping confirmation and a tracking number. Upon placing your order, please allow 5-7 business days for delivery. Most orders arrive much quicker. We are located in Corsicana, Texas. (Our Hour South of Dallas, TX)

Customer Service

If you have any questions about your online order or concerns in regard to our policies please contact us at: info@moragz.com or call (972) 571-0559.

Terms of Service

By using this website you agree to the above Terms of Use. We have the right to change these terms at anytime, so please check back regularly.